Shipping Policy:
At CarCultureCyprus (CCC), we aim to prepare and dispatch your order within 1 to 4 working days based on demand and availability. Here's what you need to know about our shipping:
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Shipping Time:
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EU Shipments: Shipping within the EU typically takes 3 to 10 business days.
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USA and International Shipments: Shipping to the USA and other countries may take up to 2 weeks after shipment.
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Shipping Method: All orders are shipped with Local Cyprus Post, and we provide tracking information for all shipments. Tracking information will be available as soon as your order ships.
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Shipping Costs: Shipping charges are calculated at checkout, depending on your delivery location and the shipping method chosen.
Returns Policy:
We want you to be satisfied with your order. If you're not fully happy with your purchase, our returns policy is as follows:
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Returns: Returns are available on request or can be processed directly within your account section.
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Conditions for Returns: Items must be unused, undamaged, and in their original packaging to be eligible for return.
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Return Process: To initiate a return, please contact us via email at info@carculturecyprus.com, or you can begin the process directly in your account section.
- Return Window: We accept returns within 60 days of the delivery date, provided the items are unused, undamaged, and in their original packaging.
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Return Shipping: The customer is responsible for the return shipping costs unless the product is faulty or incorrect.
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Refunds: Once we receive your returned item, we will process your refund in the form of store credit, a replacement, or a full refund, depending on your preference and the nature of the return. Refunds typically take 7 to 10 business days to reflect in your account.